Helping you find the best talent to deliver
excellence in customer service

Our Clients tell us what makes us different is that we

  • Have expert operational knowledge of customer service and contact centres.
  • Focus on recruitment search techniques, not just advertising and this means we can present the right candidates, often through recommendation and can reach candidates who aren’t active in the market.
  • Access the best management talent through a genuine network built from working in the industry.
  • Keep abreast of the latest contact centre industry changes. Founder, Thérèse Charlton was selected as a member of the judging panel at the UK Customer Experience. and Call North West Awards 2012
  • Are an independent recruitment consultancy so are flexible in both approach and fees to match client requirements.
  • We are confident we can deliver and so you don’t pay until then.

We would rather lose a fee than our clients’ and candidates’ trust.

What our clients say

"T associates have been a superb partner for our business."

John Milburn, General Manager, Bosch Communications Center



"I have been delighted with the work both as a client and a candidate and would highly recommend."

Gary Hagel, Snr Director Customer Experience, Europe at eBay



"I have worked with Thérèse as a colleague, client and candidate and have found that she consistently delivers against her promises."

Claire Carroll, General Manager, BT

Contact us today to discuss how we can help build your contact centre management team.

Contact Us

13 Grammar School Road


Cheshire WA4 1JN

M 07816 645 971


T  01925 265103

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UK Customer Experience Awards 2012